Testimonials

Diana Hartley
Full Star Full Star Full Star Full Star Full Star
10-28-2019
Carson City Toyota blew us away with their EXCEPTIONAL service!!!

Once again, Carson City Toyota blew us away with their EXCEPTIONAL service!!! Our household has purchased 2 new cars from them in 2 months. Henry, my salesman this time, was so friendly! His welcoming and outgoing personality makes you feel like you’re a friend. There wasn’t an ounce of the stereotypical “car salesman pressure”, which everyone dreads when shopping for a new car. Toby, in the finance department, is at the top of his class. I’m telling you, this man cares about his customers and is amazing! He is one of a kind! They were even nice enough to send someone to come pick me up in Reno, so I didn’t have to waste my money on Uber, to go sign my finance paperwork and pick up my car. There are literally no adequate words I can use to express how appreciative and thankful I am. Both my fiancé and I will NEVER shop another dealership ever again. We even will be driving from Sparks for all of our future car maintenance because we fully trust them, although there is a much closer Toyota in Reno. I plan to recommend everyone I come across to Carson City Toyota!! Again, thank you guys for being so fantastic and fun....a word most people don’t use to describe car buying! You guys ROCK!! Toby and Henry are AWESOME!

Alexander Bashor
Full Star Full Star Full Star Full Star Full Star
10-19-2019
Excellent automotive service and shuttle service!

Excellent automotive service and shuttle service! Being able to accomplish errands while having the family Tundra serviced was PRICELESS ! So Thankful for the awesome shuttle driver and warm-welcoming staff !

Debra Shelton
Full Star Full Star Full Star Full Star Full Star
10-7-2019
The staff is so helpful and service is outstanding!

The staff is so helpful and service is outstanding! My car had issues while I was on a visit to the area and they went out of their way to get me back on the road very quickly! I would definitely recommend!

Laura Ward
Full Star Full Star Full Star Full Star Full Star
9-30-2019
Wonderful Experience

Wonderful new car buying experience. Very friendly people and they take the time to explain everything! Thank you Larry, Jeff and Dustin for the pleasant experience!

Diana Hartley
Full Star Full Star Full Star Full Star Full Star
9-5-2019
Tim Herman is FANTASTIC

We can’t say enough good things about Carson Toyota! We came with an unbelievably low quote from Dolan Toyota in Reno. They immediately were able to beat it, and even after noticing a pretty big mistake in Dolan’s quote still honored the original quote! They basically didn’t profit at all by this sale. They, also, did not give us the slightest run around and were completely transparent in the sales process! We were in and out of there in 3 hours, which included the time it took to pick out the Tundra we wanted. Thank you for being so honest and transparent! It makes a HUGE difference when you feel like you can trust a dealer! Tim Herman was a FANTASTIC salesman and hit everything spot on! No run around and he genuinely listened to everything my significant other wanted in a truck. Thank you so much, Tim!

Roderick Garcia
Full Star Full Star Full Star Full Star Full Star
9-17-2019
Traveling Service

I was traveling and needed unscheduled service. Carson Toyota was there for and provided the service that I needed.

Rafik B.
Full Star Full Star Full Star Full Star Full Star
6-21-2019
Their Service People Are First Class!

Generally good service. Fabulous salesperson and finance manager when buying a new car. Bought new cards twice there, and been very happy with the sale and service thereafter. Better than Reno Toyota on any day (a place with the most unethical salespersons on the planet). The salesperson at Reno Toyota told me that the MSRP was the final price, and that he wouldn't come down one dollar. Carson City staff are pleasant, and their service people are first class. I will buy any future vehicle from them though I may be upgrading to a Lexus or Volvo next.

Glorie H
Full Star Full Star Full Star Full Star Full Star
6-5-2019
Thank you Carson City Toyota

Thank you Chris for taking the time to explain all of our options as we needed some serious advice regarding our current loan situation. We appreciated the advice and look forward to returning soon. Carl, you rock and Daniella was wonderful.

Seth T.
Full Star Full Star Full Star Full Star Full Star
6-5-2019
Super Professional, quick and easy to deal with!

Carson City Toyota was super professional, quick, and easy to deal with. My family has bought numerous vehicles from them over the years, most recently my father's Tacoma in January, my Avalon Hybrid in April and my brother's Camry Hybrid in May. All of the sales team are excellent and polite, and the managers are patient and understanding. We've never had an issue with service and have always been in and out quickly!

Laura T
Full Star Full Star Full Star Full Star Full Star
6-1-2019
Great Job!

They always do a great job repairing our vehicles.

Tamara C
Full Star Full Star Full Star Full Star Full Star
4-29-2019
Best experience

Best experience ever. DT and Hugo Chavez made the Experience Amazing of buying my first brand new car. All of the staff there are so friendly and very approachable. Thank you so much.:):):):)

Georgiana Bennett
Full Star Full Star Full Star Full Star Full Star
4-25-2019
I Am Very Pleased With Them!

I am very pleased with them. I bought my car in 2015 and ever since I took it there for service and I love Heather. She is very professional and provides a great customer service. I always ask her. Everyone is great but for me she is the best! I really appreciate her hard work to make every customer happy!

Thomas Franceschi
Full Star Full Star Full Star Full Star Full Star
4-23-2019
I Am Glad I Went To Carson City Toyota!

This review is for Ron and the Service Department. My 2005 very low mileage Toyota Corolla needed an oil change. I had already talked myself into the fact that I needed a coolant flush also. Ron told me it was a bit too soon for a coolant flush and I appreciated that. I think many other places would have jumped at the chance to make add another $100+ to the bill. Before I went to Carson City Toyota I had stopped at another place that has 4-5 locations in Nevada and asked what they thought I needed. They advised four fluid flushes, coolant, auto trans, brakes and power steering. $700 estimate and the best part was no oil change even though the light was on for an oil change. I am glad I went to Carson City Toyota. Thank you Ron!

Thomas F
Full Star Full Star Full Star Full Star Full Star
4-20-2019
Thank you Ron!

This review is for Ron and the Service Department. My 2005 very low mileage Toyota Corolla needed an oil change. I had already talked myself into the fact that I needed a coolant flush also. Ron told me it was a bit too soon for a coolant flush and I appreciated that. I think many other places would have jumped at the chance to make add another $100+ to the bill. Before I went to Carson City Toyota I had stopped at another place that has 4-5 locations in Nevada and asked what they thought I needed. They advised four fluid flushes, coolant, auto trans, brakes and power steering. $700 estimate and the best part was no oil change even though the light was on for an oil change. I am glad I went to Carson City Toyota. Thank you Ron!

Sandra M
Full Star Full Star Full Star Full Star Full Star
4-10-2019
Very Pleased!

I have my Prius serviced here all the time. Very pleased with service

Ashley D.
Full Star Full Star Full Star Full Star Full Star
3-26-2019
Kept The Finances Simple And Easy!

Had a great experience buying my new 4 runner at Carson toyota. Steven Peach was amazing, he knew all about the car, kept the finances simple and easy. Thanks Steven!

Erika B
Full Star Full Star Full Star Full Star Full Star
3-25-2019
Could Not Have Been Better Supported!

I just bought my first new car EVER from Carson City Toyota. I could not have been better supported and taken care of. Christopher Houston, Henry Bates, and Toby Dale went out of their way to get me in to my dream car, and make it possible for me to keep myself and my kids safe for years to come. They were patient and kind. They worked with me on my deposit and trade in. I really didn't think this would have been possible on my own, and with their help, it was. I could not be more grateful and I will send anyone I know who needs a vehicle their way. Thanks again!!! Erika :)

Pat R
Full Star Full Star Full Star Full Star Full Star
3-23-2019
Great friendly and personal

Great friendly and personal salespeople Dustin made sure of what I needed. He was of great assistance.

Pat R
Full Star Full Star Full Star Full Star Full Star
3-9-2019
5 Stars!

Great friendly and personal salespeople Dustin made sure of what I needed. He was of great assistance.

Ryan S
Full Star Full Star Full Star Full Star Full Star
3-7-2019
Amazing!

Amazing customer service

R.S.
Full Star Full Star Full Star Full Star Full Star
2-12-2019
315k miles and counting!

I’ve been having my 4Runner serviced at Carson City Toyota for years. My awesome advisor is Heather. 315K miles and counting.

Joey Apone
Full Star Full Star Full Star Full Star Full Star
1-29-2019
Great People!

Great people! Great work. Go check them out. They. an help with any of your needs.

Brenda Slater
Full Star Full Star Full Star Full Star Full Star
1-22-2019
Excellent Product!"

Excellent product, and friendly knowledgeable staff. Showroom is clean and free coffee for customers.

Tammy Hewlett
Full Star Full Star Full Star Full Star Full Star
12-22-2018
You Have A Lifetime Customer In Me!

I just wanted to thank my sales guy, Daniel for being amazing. I also want to thank Jeff in finance and Theresa Campagni for working their magic as well. You really made this experience so easy and saved me in many ways. Thank you for all you did for me. You have a lifetime customer in me. I will recommend you to EVERYBODY!!!!!!

Tillie Brown
Full Star Full Star Full Star Full Star Full Star
8-30-2018
We Are So Excited!

Thank you so much Alex Miller! You were able to work with our budget and get us the car of our dreams! We are so excited.

Carson City
Rodney S.
Full Star Full Star Full Star Full Star Full Star
8-28-2018
Changed My Perspective On The Car Buying Experience!

I have to say I am very surprised! I HATE when it is time for me to purchase a new car because I can't stand the car buying experience. I get irritated with the high pressure sales and back and forth negotiating on price. However, this time was different. I can honestly say, I had a very positive experience with this dealership. Daniel Elliott, in the sales department, made the car buying experience pleasant. I never felt pressured or rushed into making a decision. He truly wants to meet your expectations and it shows. I bought a new 4Runner at a fair price and am loving my new vehicle. Dan even called me after I purchased the vehicle to see if I had any questions and to see how I was liking it. I highly recommend this dealership and this sales agent in particular. Thank you Carson City Toyota for changing my perspective on the car buying experience. I'll be sending anybody I know who wants a Toyota your way.

Art Daub
Full Star Full Star Full Star Full Star Full Star
8-8-2018
Great Dealership!

Great dealership. Everyone I came into contact with was courteous & helpful. My service advisor Marty did a great job of checking me in and keeping me informed of the progress on my vehicle.

Aine Etain
Full Star Full Star Full Star Full Star Full Star
8-4-2018
You Won Me Over CC Toyota!

In 2017 I procured my first Toyota from Carson City Toyota. The sales experience was good but since that time nothing has really impressed me with the dealership, until now. My vacation was planned in July and included driving across 2 deserts to reach the destination. A week before leaving my fan motor for the AC went out. If the trip only included me, no problem but the furbaby was part of this vacation. The part was backordered with no date for delivery in sight. The service technician made a few suggestions, which I followed. Customer care got involved in the process and by the date of my vacation we had a beautiful rental to take on the trip while they kept the truck for the repair. Before vacation was complete; the truck was repaired and ready to go. Tim McClintock we cannot thank you enough and George with customer care just rocked our world the the outstanding customer service. You won me over CC Toyota!

Randi Ferkis
Full Star Full Star Full Star Full Star Full Star
8-1-2018
Very Good Service!

Had a complimentary shuttle that took us to breakfast and recommended the best places to eat. The shuttle driver also did a U-turn when my husband realized he forgot his cellphone back at the dealer. Very good service!

Scott Goodman
Full Star Full Star Full Star Full Star Full Star
7-22-2018
They Were Looking Out For Her Best Interest!

Our first and only experience in doing business up to this point was great. They assisted us in finding the car our daughter wanted. Professional sales and finance department. They were looking out for her best interest. Will definitely return.

Lynda McCulloch
Full Star Full Star Full Star Full Star Full Star
7-14-2018
Carson City Toyota Is The Only Dealership We Go To!

Carson City Toyota is the only dealership we go to. We love our 1794 Toyota tundra. Trinity, Dana and dt are great!

Roger Hillman
Full Star Full Star Full Star Full Star Full Star
7-9-2018
Might End Up Coming Down From Montana To Buy My Next Car!

Wow! Don Reader has been amazing. I might well end up coming down from Montana to buy my next car.

Kathy Garner
Full Star Full Star Full Star Full Star Full Star
7-2-2018
Best Dealership I've Ever Worked With!

They went above and beyond to help me find the vehicle I love! Best dealership I've ever worked with!

Carson City NV
Amairani G.
Full Star Full Star Full Star Full Star Full Star
6-8-2018
We Had Such A Wonderful Experience!

We had such a wonderful experience with Dustin Torres when my fiancé got his car that when it came time to buy mine, we did not hesitate to contact Dustin again. Dustin was patient and never pushy, which I appreciated greatly. Carson City Toyota is lucky to have a great guy like him!

Michelle Anderson
Full Star Full Star Full Star Full Star Full Star
6-1-2018
Made Purchasing A Car Stress Free And Fun!

Toyota made purchasing a car stress free and fun experience. Frankie Rosario & Chris Houston took care of the leg work on-line and via email do to my schedule. They were fabulous. I enjoyed the morning with Luna Castillo for the test drive and remaining paperwork. Thank you Carson City Toyota I love my new 86!!!

Mic Grover
Full Star Full Star Full Star Full Star Full Star
5-26-2018
Knowledgeable, Courteous Staff!

Knowledgeable, courteous staff promptly step forward to help. Time and cost estimates are accurate. Service waiting room is comfortable with tea coffee and cookies.

Josh Carver
Full Star Full Star Full Star Full Star Full Star
5-9-2018
Thank You Carson City Toyota!

Accidentally made an appointment at the carson ca. Toyota dealership instead of this one and when i showed up they fit me in and got me out in a reasonable amount of time. Thank you Carson City Toyota

Reno NV
Tenli J.
Full Star Full Star Full Star Full Star Full Star
5-8-2018
They Did It Again!

They did it again! Jeff Chung & D.T. took great care of us! My mom & I came in to trade in our Rav4 for a Sienna due to small additions to our family! Babies & car shopping don't usually mix, but they do at Carson Toyota! Thanks again guys!

Christina Argust
Full Star Full Star Full Star Full Star Full Star
4-16-2018
Great Service And Great People!

Great service and great people! Very attentive and helpful. We had a great salesman, Luna, who was very patient with us while going through cars after cars. Wouldn’t go anywhere else for a new car!

Richard Norman
Full Star Full Star Full Star Full Star Full Star
3-30-2018
What Excellent Service!

My goodness, what excellent service. I ordered parts over the phone. They arrived in the mail, before i expected.

San Lorenzo, CA
April W
Full Star Full Star Full Star Full Star Full Star
3-23-2018
Just An Exceptional Service Advisor!

This was my second time taking my car into the Carson City Toyota since we are new to the area. My first time I dropped my car off and ran some errands so I don't recall the amount of time it took to get the phone call that my vehicle was ready but I know it wasn't long. This second time I decided to stay at the dealership and wait. When Tim came to get me I was shocked. I could not believe the short amount of time I was there waiting! Everyone I talked to on the phone to schedule my appointment was so nice. Tim was also very kind and thorough. Explained to me exactly what was done on my car (40K mike maintenance) as well as how my tires are and so much more! Just an exceptional Service Advisor.

Sacramento Ca
Savannah Souza
Full Star Full Star Full Star Full Star Full Star
3-7-2018
Don't Know What I Would Have Done Without Them!

I had to have the ball joint replaced on 2005 Toyota Tundra. I called the service department on a Friday afternoon explaining what I needed and scheduled a time for the following Monday to have my trucked towed to them. They thoroughly checked the rest of my truck out and found that my truck sustained additional damage from the tow truck. They had everything fixed and safe by Tuesday! I live in Sacramento but broke down in Carson City. This posed certain challenges for me as to when I could easily come back and get my vehicle. They all worked around my schedule flawlessly and did everything imaginable to help. I mainly spoke with Heather in the service department, who personified professionalism and courtesy the entire time. But everyone I spoke with at Toyota was absolutely wonderful. This was such a stressful situation to begin with but they made it seem like no problem at all. I was a giant ball of stress and felt like I was at my breaking point. I don't know what I would have done without them.

Grace Sparapani
Full Star Full Star Full Star Full Star Full Star
2-22-2018
Always Concerned About The Customer!

The service you receive is outstanding. I appreciate the concern and helpfulness offered when there is a issue. Bob in the service department goes above and beyond also - always concerned about the customer. Chris Houston deserves five stars for being helpful in resolving issues.

Melanie Brown
Full Star Full Star Full Star Full Star Full Star
2-8-2018
Simply Amazing!

My experience with Carson City Toyota was simply amazing! I felt like the entire staff did everything in their power to make my car buying experience a comfortable easy experience. I really, truly felt they all had my best interest at heart and went above and beyond to make sure I was getting a great deal. The entire staff was great. But Rebecca (Hone) in sales was absolutely exceptional. Thank you so much!

Mrs. Bacon
Full Star Full Star Full Star Full Star Full Star
2-6-2018
Look Forward To Doing Business With You Guys Forever!

Thank you to Shelly D. And Kyle E. For the great help and for being friends to us helping us get the best deal and the best car we love Carson City Toyota. We appreciate everything you. Did for us and look forward to doing business with you guys for ever. Thank you!

Lori Walker
Full Star Full Star Full Star Full Star Full Star
1-30-2018
Very Professional And Courteous!

Had to take my vehicle in for service, very professional and courteous, kept me posted on all repairs that needed to be done.

Reno, NV
Heather Baskin
Full Star Full Star Full Star Full Star Full Star
1-11-2018
Thank You For All Of Your Help!'

Today is 01/11/18. Since my negative post I have been contacted by Jeff Hawkins and Trinity Navarro. They were both very helpful and are the reason why I will continue to purchase vehicles at Carson Toyota. Their customer service is the reason why we (my family) have been and will continue to be returning customers. I will be taking my car down on Tuesday to be fixed. They took my complaint very seriously and are working hard to make things right. It’s not every day that businesses try to keep their customers happy and satisfied. It’s a rare occurrence now days and I really appreciate it! Thank you Carson Toyota and I highly recommend them!!! It would be easier to just take my car to Reno Toyota but I prefer Carson City Toyota who remains to treat us like family and truly does care about keeping their customers! Thank you for all of your help. It means more than you will ever know! Friendliness and kindness go such a long way!!! Heather Baskin

Heidi Mireles
Full Star Full Star Full Star Full Star Full Star
1-4-2018
No Heavy Pressure!"

We recently bought a Tacoma and the purchase went smoothly. No heavy pressure. The entire process took a reasonable amount of time. Mike Weaver was our Salesman, and I sure hope he is there when I buy my 4runner. The only thing that could have made it more perfect, if Mr Campagni had been visiting the dealership. I would have liked to say Hi.

Big Pine Ca
Mike C.
Full Star Full Star Full Star Full Star Full Star
1-1-2018
Thanks Again For Your Patience And Dedication!

Went to purchase a 4Runner from Kyle & were pleasantly surprised. We requested a tough 4Runner that would be rode hard & put away wet as we live in Bishop, California. It will have a hard life up in the Eastern Sierras. As you may or may not suspect, there are MANY variations on this vehicle that can confuse the average buyer. We told him we wanted the most bang for the buck. Kyle took the time & effort needed to sort out the appropriate option package for off road/hwy use. The order took about 2 weeks & was well worth the wait. Kyle kept us informed along the way with ZERO BS. Daniel closed the deal & spent over three hours showing us our option package & how everything worked. These guys really worked hard to please a hard nosed consumer. Paperwork arrived in a timely manor & we are happy campers. Us small town folks really appreciate the dedication & follow thru. We will be coming back. Thanks again for your patience & dedication.

Isis Thompson
Full Star Full Star Full Star Full Star Full Star
12-31-2017
Hassle Free!

Mike Weaver helped us and he was friendly and very helpful when we bought our new truck. And he made it hassle free

Cupertino, CA
James Y.
Full Star Full Star Full Star Full Star Full Star
12-27-2017
Fast And Reliable Service!

Fast and Reliable service, price is fair, better than other OEM dealers. They also got a very nice lounge with fireplace, big TV and enclosed toddler room. Its actually better to stay here with kids rather than my house.

Monica Saylor
Full Star Full Star Full Star Full Star Full Star
12-23-2017
We Trust Carson City Toyota Over Reno Toyota!

My mom bought a 06 Pilot from Carson Toyota when we took the car the check Engine light came on we were told to bring the car back Caron Toyota who then kept the car for a week just to make sure they replaced and took care of whatever problem was happening. Oh!! In the meantime my mom got to drive around in a brand new 2018 Camry (man!!! that car is amazing) our sales person DT was amazing as well he called and communicated with us to let us know what was going on. This is the reason we trust Carson city Toyota over Reno Toyota.

Rock Dumm
Full Star Full Star Full Star Full Star Full Star
12-6-2017
Will Schedule My Next Service With You!

I took my Camry for 90K mile service last Saturday and it was good. Service Associate checked me in very short time. Noted my concerns. They quoted me for a reasonable price. Showroom has a nice customer lounge with 2 Screen - sports on 1 screen and movies on other. After Service, when I asked for license plate covers and that I want to buy two covers - they gave them for free and an associate even fit them on car for me. Thanks Guys. Will schedule my next service with you.

Carson City, NV
Andrea A.
Full Star Full Star Full Star Full Star Full Star
11-27-2017
I Will Definitely Be Recommending Carson City Toyota To Everyone!"

Huge thanks to Dustin at Carson City Toyota for the patience and excellent customer service that he provided for us when I purchased my first car! He was very knowledgeable about the car which only helped answer all of my questions and more! I will definitely be recommending Carson City Toyota to everyone who is looking for a new/used car!

Carson City, NV
Jennifer Kent
Full Star Full Star Full Star Full Star Full Star
10-30-2017
They Were Awesome!

I bought a car here yesterday and they were awesome! Mike was my salesman and he was so understanding of me wanting to drive a million different 4Runners. He helped me get an amazing deal on the one I fell in love with. Thank you Carson City Toyota for everything!

Lori Schelvis
Full Star Full Star Full Star Full Star Full Star
10-30-2017
The Service Is Beyond Amazing!

The service is beyond amazing and the people are super nice. They never make you feel pressured or annoy you with trying to get you to buy a car like most salesman. This alone deserved 5 stars!

T-mo Moore
Full Star Full Star Full Star Full Star Full Star
10-26-2017
A+ In All Categories!

Dan Elliot and Toby in finance were absolutely top notch when it came to my approvals and getting me everything I needed to make my purchase complete. A+ in all categories. I got the truck and service I was hoping for. Most don't get this lucky when purchasing there first new truck.

Susannah Russell
Full Star Full Star Full Star Full Star Full Star
9-20-2017
This Group Is Great At What They Do!

I've bought 2 vehicles here in 2 years and would refer anyone looking - in a heart Beat! Mr. Campagni came to say hi when I bought my truck, Cliff Sorenson stopped by, Mike in finance was awesome (both times!) and Dustin Torres went above and beyond making sure I had answers and understood everything. This group is great at what they do, they work very hard to get you in a new set of wheels. Best of all, they always work FOR you - based on your needs. Don't settle for a dealer looking to make a buck when you can have this group helping you make the right decisions for you!

Tad Dias
Full Star Full Star Full Star Full Star Full Star
9-20-2017
Long Time Customer After Today!

They have gotten a long time customer after today. Very little deliberation and met my needs. Nothing more I could ask for it.

Reno, NV
Marena Kelley
Full Star Full Star Full Star Full Star Full Star
8-24-2017
I Would Recommend Carson City Toyota To Anyone!

Carson City Toyota is amazing. We drove from Reno after having some awful experiences car shopping, we were about to just give up finding the right car for us. Jeff Chung helped us find the perfect car for us and was so amazing when we did a test drive. He talked to us like we were actually people and wasn't trying to just make a sale. Jeff worked with us to make sure we got the car of our dreams at the price we could afford. I would recommend Carson Toyota to anyone. If you want t get an amazing car and work with amazing people to get there, visit Carson City Toyota.

Reno, NV
Katie Green
Full Star Full Star Full Star Full Star Full Star
8-18-2017
I Drive From North Reno For Their Service Department!

I drive from North Reno to Carson City for their service department. They get me in and out fast and there is a playroom for my kids. It makes the extra drive worth it.

South Lake Tahoe
Lupe V.
Full Star Full Star Full Star Full Star Full Star
8-9-2017
Will Be Coming Here For A Long Time!

Friendly people! Amazing service! I love brining my Toyota here I wouldn't go anywhere else!!! They are very quick about everything and efficient! Love this place will be coming here for a long time.

Gardnerville, NV
Cecilia Y.
Full Star Full Star Full Star Full Star Full Star
7-11-2017
Experience Was Fabulous!

The experience of buying a brand new car the other day at Carson City Toyota was fabulous . Daniel Elliott , Sales and Leasing Professional , spent many hours helping me find the right car that I was comfortable with . I love my new Camry SE . Everyone that I dealt with during the process of buying my new car was just super . I know that in the future I can rely on Carson City Toyota for any questions that I may have and for maintaining my Camry SE . I highly recommend Carson City Toyota as the place to look for purchasing a new vehicle.

Jessica Koster
Full Star Full Star Full Star Full Star Full Star
6-12-2017
Be Back For Many Years To Come!

Jim Kallas and Trinity Navarro made my first time buying a brand new truck painless and rather fun!!! Thanks so much guys, totally awesome experience. I'll definitely be back for many years to come!!! Cheers to all the new adventures in my Tundra.

Erika Nelson
Full Star Full Star Full Star Full Star Full Star
6-5-2017
Very Accommodating And Conscientious About My Time!

Great service! Highly recommended. I brought my dog in and everyone was happy to see her. I came in for an oil change without an appointment and they were very accommodating and conscientious about my time.

Robin Tomita
Full Star Full Star Full Star Full Star Full Star
5-11-2017
They Make Me Feel Like A VIP!

Big thanks to service advisor Heather Aveiro and customer relations manager Danielle Diez for such wonderful customer service each and every time I am there. Both have gone above and beyond to make my experience with CC Toyota nothing but exceptional. They make me feel like a VIP. I'm reluctant to buy a car from any other dealership because of my loyalty to the service department in particular. Thanks!!

Chris Begovich
Full Star Full Star Full Star Full Star Full Star
5-9-2017
Easiest Vehicle Purchase!

This was the easiest vehicle purchase!! Very professional and accommodating on our purchase. Thank you Chris Weddington and Beau Krugar.

Claudette Dutra
Full Star Full Star Full Star Full Star Full Star
4-22-2017
Our Experience Was Impeccable!"

This week made two car purchases with Vinny as our salesman. He was a very professional, yet super down to earth guy. He took the time to listen to our needs and wants, and made two deals happen. Also big thanks to The sales managers and finance. Our auto purchase experience there was impeccable and if you think you might like a new car, ask for Vinny and check out Toyota!

Joe Deanovich
Full Star Full Star Full Star Full Star Full Star
3-20-2017
Highly Recommend Taking Your Business Here!

When the Toyota dealership in South Lake refused to fulfill their commitment as a Toyota Dealer and were extremely rude to my wife and I, we switched to giving our business to Carson City Toyota. The service and sales departments are both very professional and true to their word. Highly recommend taking your business here.

Ann Thomas Ward
Full Star Full Star Full Star Full Star Full Star
2-18-2017
Our Experience With Carson City Toyota Was Amazing!

Thank you Jeff Chung! Our experience with Carson City Toyota was amazing. After looking for a new car from Reno to California to Utah to Idaho, Jeff was the most knowledgeable, least pressuring, and honest salesman. We are extremely happy with our new Highlander!

Jon Ward
Full Star Full Star Full Star Full Star Full Star
2-18-2017
Extremely Satisfied With Our Experience!

We just purchased a Toyota Highlander from Carson City Toyota. Jeff Chung in sales is incredible, everything we hope to find at a dealership--knowledgeable, friendly, honest, diligent, but most importantly, he was not "high pressure." My wife and I felt extremely satisfied with our experience, and in addition to excellent service, it is where we will do business in the future.

Los Angeles
Jim Lucitt
Full Star Full Star Full Star Full Star Full Star
2-16-2017
If We Could Give 6 Or Even 7 Stars, We Most Certainly Would!

I would like to tell Carson City and the rest of the world what a wonderful experience I have had thus far with CC Toyota! From the moment my wife and I pulled into their parking lot, Mr. Jeff Chung came out to greet us and from there he walked us through the dealership and toward the precise vehicle that we had been searching for. Going as far as giving us his personal contact number and then counseling us for the next few weeks that followed, Jeff swiftly, courteously, and professionally guided us down the path that led to our purchase of a 2017 4Runner. We are both ecstatic about this new vehicle and we owe that happiness to Mr. Chung first and foremost, but I must add that all the other staff that we encountered were absolutely wonderful! It seems as though this dealership is staffed by all the nicest folks in Carson City! Lastly, I feel it important to add that we live in Los Angeles and had searched from there to here for our new vehicle yet somehow ended up coming back to CC for the deal- 5 stars almost covers this review, but if we could give 6 or even 7, we most certainly would!! Thank You Jeff!!

Bob Garrison
Full Star Full Star Full Star Full Star Full Star
2-4-2017
Most Pleasant Car Buying Experience I've Ever Had!

Without a doubt the most pleasant car buying experience I've ever had. We worked with Jeff Chung as the sales person. Jeff was very friendly and extremely knowledgeable about his product. Most of our negotiations were done over the phone. This is the first time I have ever bought a car this way and it says a lot about the confidence I had in the sales person and dealership. We had previously checked prices at the local Reno, Nevada dealer who had us convinced we were getting the best deal possible. When I phoned Jeff, his price was $3000 cheaper than the Reno dealer. A dealer in Fallon was also close to their price. We went to Carson on Thursday to sign the papers and met with the finance person, Toby Dale. Toby offered us several maintenance and protective options that could be added to the car. There was absolutely no pressure to purchase these items. A little expensive but I would highly recommend the 100000 mile extended warrenty package. I previously checked with my credit union about interest rates and Toby was able to beat their rate by .5%. As of Thursday night the car was still listed as in transit with a delivery some time in the next three days. Friday morning Jeff called and let us know the car was in and confirmed the extras we wanted to add. Toby called later that day and said the car was done and ask if we wanted to pick it up that evening. I was amazed how quickly they could get outside contractors to install some of the extras the dealer does not do. We picked the car up on Saturday and were again very impressed by Jeff and Toby. I feel like I bought a car from them rather than being sold a car. Any one can present a good price for a product. Customer service is truly the only thing one dealer can offer over another. These guys know that very well. Great job guys! I look forward to future experiences with your service department and buying our next vehicle from you. Sincerely, Bob Garrison

Reno, NV
Cherie G.
Full Star Full Star Full Star Full Star Full Star
2-4-2017
Smooth Buying Experience!"

We just purchased a 4Runner at Carson City Toyota. It was a great experience from the beginning to driving off the lot! Jeff Chung and Toby Dale were both helpful and knowledgeable, and made sure it was a smooth buying experience. Everyone from the receptionist to the top insured it was a pleasure to do business.

Los Angeles CA
Seamus R.
Full Star Full Star Full Star Full Star Full Star
2-3-2017
Most Stress Free Car Shopping Experience!"

Had a great experience working with Jeff Chung to find my Wife a new car. She had her sites set on a Mini and after getting the price down to a very reasonable rate we had a deal. The most stress free car shopping experience we've ever had. Cheers Jeff and co!

Anita Cooper Duff
Full Star Full Star Full Star Full Star Full Star
1-29-2017
A Great Experience With Vinny!

A great experience with Vinny! He was knowledgeable, professional, funny and easy to work with. He had exactly what we wanted ready to test drive as soon as we arrived. This was after a not-so-great experience at another dealership. Highly recommend.

Reno NV
Mike & Kelly B.
Full Star Full Star Full Star Full Star Full Star
1-29-2017
Left Very Satisfied With The Experience!"

Came to Carson City Toyota for routine service on a Tundra. We are from Reno and will not go to Dolan. See our review for them. We had an appointment and were immediately helped when we arrived. They reviewed what the service was for the mileage, oil change, tire rotation, replace cabin and air filter. I told them I would take care of the filters. They quoted the price. I signed the work authorization and the truck was off to be worked on. We asked if there was anyplace close to get lunch. They recommended a few and said the shuttle driver could take us and pick us up. Off we were to get lunch at the Cracker Box, but that is another review. After lunch, we waited a short amount at the dealer and someone came to let us know the truck was ready. They went over the bill and the cost was as quoted, no surprises. We left feeling very satisfied with the experience.

South Lake Tahoe
Kimberly Walker
Full Star Full Star Full Star Full Star Full Star
1-21-2017
Will Definitely Come Back!

Thank you for all your hard work Jeff chung at carson city toyota he was with us from the beginning to end. He even did a lot over the phone finding us the perfect family SUV with the options I wanted and the right price. What I loved is I didn't have to leave my home in south lake tahoe until it was time to pick up the escape. The total process took many hours and he was always there with any questions I had. He was even able to get us out of a terrible loan and front wheel drive car into a all wheel 4 wheel drive ford escape with a way better loan I will definitely come back when it's time for another SUV or truck. His finance director Toby not sure of last name was excellent in his service as well. Thanks again The Sims family

Carson City, NV
Robert S.
Full Star Full Star Full Star Full Star Full Star
1-13-2017
Great Service And Company To Work With!

What a great place to work with great customer service and follow through. Beau Kruger really stood behind his guarantee on a used car and took care of a problem not found in the initial inspection. Great service and company to work with.

Gardnerville, NV
Thomas E M.
Full Star Full Star Full Star Full Star Full Star
1-2-2017
Interested In Making Your Experience A Pleasant One!

Today, January 2, 2017, I had an appointment to have the 20,000 mile service done, and everything went great. I arrived a bit early, they brought me in and got started. They were done in 48 minutes, and I was on my way. What did I do with those 48 minutes you might ask? I spent them in their nicely appointed lounge watching ESPN. I could have helped myself to conveniently located donuts and coffee as well. While doing this a man wandered by and asked if I needed the shuttle service. My conclusion would be that when you plan ahead and make an appointment, as the service department here is prepared, professional, and interested in making your experience a pleasant one.

Gardnerville, NV
Kristi M.
Full Star Full Star Full Star Full Star Full Star
12-30-2016
I Love My New Truck!

Would like to thank Dustin for being so patient with me. I came in looking for a used car which I had some wonderful options . Then I changed my mind and decided to buy a new Toyota Tacoma. I told Dustin I didn't care what color it was but in the end I changed my mind several times new car used car not black not blue not white and Dustin stay with me the whole time and was so patient and kind. In the end I ended up buying a new Tacoma and I love it thank you Dustin for helping set up my Bluetooth and all the time you spent with me I love my truck. What a great salesman Toyota should be so happy to have him

Charlotte NC
Caroline
Full Star Full Star Full Star Full Star Full Star
12-20-2016
I Will Use Them When Here In Nevada!

I am from the Charlotte NC area but drive to Carson City NV for family visits. When my hybrid Camry needs service, this dealer does a fantastic job. Today Greg and Niki did a fabulous job of taking care of my car and I. Top notch service from the beginning to end. They also have great displays of products to use for care of your Toyota. I will always use them when here in Nevada.

Carson City, NV
Ashley Flom
Full Star Full Star Full Star Full Star Full Star
12-13-2016
Can't Thank You Enough For The Excellent Service!

Went looking for a used 4Runner and of course it had been sold the day before. Dustin Torres and Beau Kruger did everything to try and find me the right car. We went for a ride in a highlander but it just wasn't my style. I was making jokes and Dustin was keeping right up with an awesome personality. Not once did I feel pressured or annoyed or creeped out by any of the staff (like you would at the majority of other dealerships) I haven't had a whole lot lot of vehicles in my lifetime, and those I've had, have been from a private party purchase. I can't imagine ever going through anyone else other than Dustin and the rest of the staff at Carson City Toyota. Every tiny little thing was explained perfectly. I walked in looking for a used vehicle, and drove off in a brand new car. If it wasn't for Dustin and Beau, I wouldn't have my new car. I honestly can't thank you enough for the excellent service I received. You let me know all my options, not just looking for a sale, but truly wanting to know what I wanted and how it would work for me. I am in LOVE with my new car. It truly was a dream of mine to own that particular vehicle and you all helped make that happen. Thank you SO SO much!!!!!

Renee Taylor Plain
Full Star Full Star Full Star Full Star Full Star
11-30-2016
Absolutely Recommend Purchasing From Carson City Toyota!

We purchased a new to us vehicle here on November 12. Dustin Torres was awesome to work with. It took us a little over a month to find the right vehicle (due to having a baby in the middle of looking). He followed up with us regularly and offered above and beyond customer service.They day we purchased our van, everyone was extremely helpful and kind and moved things along as quickly as possible. I would absolutely recommend purchasing from Carson City Toyota, and especially Dustin.

Carson City, NV
Jill Head
Full Star Full Star Full Star Full Star Full Star
11-20-2016
Entire Staff Has Always Gone Above And Beyond!

Couldn't be happier with both of our experiences at Carson City Toyota! Their entire staff has always gone above and beyond! Big thanks to Todd Banko, Jeff and Toby for another smooth deal!

South Lake Tahoe, CA
Iryna S.
Full Star Full Star Full Star Full Star Full Star
11-16-2016
Fast And Easy!

Purchasing a car could be a big headache, but thanks to Carson City Toyota, it was fast and easy. A special thank you to Dustin Torres! He is a great professional, did everything to make sure I got the right car for, gave me all the time I needed. Highly recommend Dustin!

Verdi Ca
Jesse A.
Full Star Full Star Full Star Full Star Full Star
11-13-2016
The Process Was Quick And Simple!

Kyle was great! We bought 2 vehicles the same day from him. The process was quick and simple and we were very satisfied with the service. Highly recommend taking the drive and purchasing from Carson City Toyota.

South Lake Tahoe, CA
Tiffany B.
Full Star Full Star Full Star Full Star Full Star
11-8-2016
These Guys Are Awesome!

Long time local to the South Lake Tahoe area. There is a Toyota dealership here in town, Cardinale Way Toyota. I make the drive any and every time necessary to the Carson City Toyota Scion dealership. The dealership itself from a "curb appeal" stand point is absolutely beautiful, up to date and a ton of inventory. I am a 2016 Tundra TRD proud owner! The interior matches the up to date curb appeal with an amazing lounge area for guests, also stocked with drinks and snacks- and if you're a parent you will LOVE the "Kids Corner" area! The service department and mechanics deserve a raise! Yesterday they took good care of my truck in service all the while being WAY over booked. Bob in service is a wonderful man, Danielle in customer service is fabulous and it is because of these folks- I will ALWAYS BE a forever loyal customer for all my and family car/truck needs. These guys are awesome!

Mary Roman
Full Star Full Star Full Star Full Star Full Star
10-31-2016
This Was The Best Yet!

My husband and I recently completed our fourth consecutive lease deal with Carson City Toyota. Making a deal can be very frustrating and exhausting, and since we are getting up in years, we dread spending most of a day at a dealership. Happily, we were treated with lots of patience and respect by the folks at Carson City Toyota. Dan Luken, the general sales manager, sent us to Michelle who guided us through test drives of two vehicles and arranged for us to lease a 2017 Camry. Michelle was so efficient and knowledgeable that our transaction was easy peasy! She readily accommodated our request to return the next day to complete the paperwork and had our new car ready to go when we got there. Then Toby Dale took over and quickly expedited the signing of all the necessary documents. Whether we were talking with Dan, Michelle or Toby, we never felt rushed or pressured to make a decision. We were satisfied with our dealings in the past with Carson City Toyota, but this was the best yet.

Randy Rascati
Full Star Full Star Full Star Full Star Full Star
10-24-2016
Great Experience!

Had a great experience with Brandon and Dan buying a new RAV 4 Hybrid. Highly Recommended! This from a guy who HATES negotiating for a new car.

Carole Metheny
Full Star Full Star Full Star Full Star Full Star
10-7-2016
Treated Very Courteously!

I was treated very courteously even though they knew I was just traveling through the area and was having a service done under warranty and would probably never return. Did not have to wait long and the car wash was much appreciated . They forgot to reset my service needed icon, but my service advisor reset it quickly and I was on my way.

Mountain View Ca.
Pennie L
Full Star Full Star Full Star Full Star Full Star
9-28-2016
very Professional!

This is for the service department. We were staying in Tahoe City from the San Francisco Bay Area when we became concerned that a left front wheel bearing was causing a problem. Rather than risk the return drive to the Bay Area, we got an appointment with Carson City Toyota early on September 16th. We were very professionally helped by the Service Adviser, Marty Kennedy, and the problem was resolved. The shuttle took us to the Nugget for breakfast, and we spent the rest of the day at the Museum and looking around the town. We did spend about an hour or so waiting at the dealership later in the day. They have a wonderful facility to keep their customer entertained with TV,, wifi access and comfortable seating. We brought the car in at 9AM and by 4PM we were on our way back safely to the Lake.

Carson City, NV
Jeanine D.
Full Star Full Star Full Star Full Star Full Star
9-4-2016
Excellent Service!

THANK YOU JEFF CHUNG! You literally saved my families, everybody on the road, and my life by getting me into a beautiful brand new car. My payments are low and I'm just so grateful for what excellent service you and your team provided. Thank you!

Fallon, NV
Marvin W.
Full Star Full Star Full Star Full Star Full Star
9-4-2016
Totally As Good As It Gets!

Totally as good as it gets!!!!!, no pressure, no stress, very pleasant folks to deal with, now if you plan on going here you really should ask for Kyle Earls, he is the best, or at least he was the best for us and made us feel very comfortable and relaxed, THANK YOU KYLE!!!!!!! and rest of the crew at Carson City Toyota, we are enjoying our new 2016 Toyota Highlander LE,

Leanne D.
Full Star Full Star Full Star Full Star Full Star
8-30-2016
Customer Service Was Superb!"

Dustin Torres did an excellent job showing me the ins and outs of a Toyota 4Runner and RAV4. His customer service was superb and I highly recommend visiting Dustin if you are interested in purchasing a Toyota. He is honest, knowledgable, and doesn't pressure you into anything. The experience was enjoyable.

Reno NV
Danny D.
Full Star Full Star Full Star Full Star Full Star
8-30-2016
Very Welcoming And Polite!

My wife and I were interested in purchasing a new Tacoma. We went to Carson city Toyota and the staff was very welcoming and polite. We were very satisfied with Dustin and his assistance in picking out our first truck. During our test drive, he was able to answer all our questions and help us understand the various models and packages the truck features. When we decided on the truck we wanted, Dustin made the whole process very easy for us and we were on our way within a couple hours. Overall, Carson city Toyota provided us with an excellent car buying experience and we will definitely purchase our next car from them. Thank you Dustin!

Tina Seever
Full Star Full Star Full Star Full Star Full Star
8-27-2016
No Hassle at it's best!

My 2 second time buying from Carson City Toyota. Went to see Beau Kruger and Jeff Chung and had the best experience. No hassle at it's best!

Wendy Underhill
Full Star Full Star Full Star Full Star Full Star
8-20-2016
Thank You Carson City Toyota and Jeff Chung!

My husband had to do some talking to even get me to go look at a new/used car since I was content with the car I had and I just did not want a car payment. He found a very nice used car online at a decent price so I agreed to go look. From the moment I stepped out of my old car until I actually purchased a car, a process that for me took about a week, Jeff Chung, our salesman, went above and beyond. He was very attentive and made me feel very comfortable with the process. He made himself available to me via cell phone and text and if he did not know the answer to my question he found out the answer. He went above and beyond and I was not purchasing a top of the line brand new vehicle. I was made to feel as though I was the same as a customer that walked in wanting to purchase a $50,000 car. I could not be happier with my purchase and I know I have peace of mind that my Toyota Camry will last me many years to come. Thank you Carson City Toyota and Thank you Jeff Chung. I highly recommend you give him a visit if you are in the market for a new or new/used car.

Allan Amburn
Full Star Full Star Full Star Full Star Full Star
8-12-2016
An Excellent Car Buying Experience!

An excellent car-buying experience. They worked with me, and I was able to buy a new car for a price that was cheaper than what I would pay for a used car. Just an excellent experience with very friendly staff. I could not recommend them more.

Carson City, NV
Sue A M.
Full Star Full Star Full Star Full Star Full Star
8-3-2016
Carson City Toyota Was Stellar!

We decided it was time to retire my 1998 4Runner so thought we'd drop by Carson City Toyota to check their used inventory, mind you, just to "look". We checked the new and old cars and we were able to wander by ourselves (much appreciated!) and as we headed back to their sales department we met Dustin Torres our amazing salesperson. Dustin went over the cars we were interested in, explained all the features as well as sharing personal interests we discovered we had in common. We decided the cars we looked at weren't what we wanted. Dustin was getting our contact info when his manager popped in to say there was a Highlander that came in the day before and it wasn't prepped yet. Long story short, that Highlander was a great car and great price and is now sitting in our driveway. We've purchased several new cars over the years and each experience has been a "challenge" due to sales tactics. I can say hands down that Dustin was the best salesman we've had and our over all experience with everyone at Carson City Toyota was STELLAR! Great Job!

Reno NV
Irene J.
Full Star Full Star Full Star Full Star Full Star
8-1-2016
He Exceeded Our expectations!"

We just bought a 2013 Toyota Camry, Jeff Chung was our Salesman. He exceeded our expectations with his knowledge and knowing we didn't want to deal with anyone but him. And his communication was A+. We highly recommend him, we really love our new car. Thanks again Jeff!

South Lake Tahoe, CA
Joanna C.
Full Star Full Star Full Star Full Star Full Star
7-30-2016
Very Accommodating Dealership!

Toyota Carson is very accommodating dealership.Dustin Torres is one of the best salesmen I have ever worked with. Very helpful, really tried to find the best financial solutions to accommodate payments that I felt comfortable with. If you go to Toyota Carson City ask for Dustin Torres!

Sparks, NV
Darcie H.
Full Star Full Star Full Star Full Star Full Star
7-28-2016
Will Work Hard For You!

We recently leased a 2016 Tundra. Dustin T. Was our sales guy. He was patient, no pressure, and he gave us a great deal! Dustin even recommended a place for lunch...and it was delicious! We dealt with another dealership in a nearby city and they called non stop and became so annoying that we decided to go to Carson. I would totally recommend Carson Toyota. And Ask for Dustin, he is awesome. And he will work hard for you!super nice guy!

Victorville, CA
Kristina M
Full Star Full Star Full Star Full Star Full Star
7-27-2016
Beyond Helpful!

We got our car serviced today and James was beyond helpful! He gave us a good idea to what might be wrong and when we were finished he checked the tires on our other car and gave it the missing caps! Thank you James and Toyota!

Yerington, NV
Cheri G.
Full Star Full Star Full Star Full Star Full Star
6-27-2016
Went Out Of His Way To Get You The Best Deal!

I dealt with Dustin Torres. He is so AMAZING. No pressure, goes out of his way to get you the best deal. Very informative. Great personality. If your looking to purchase to new or used Toyota, I would highly recommend you request Dustin as your salesman.

Carson City, NV
Noel H.
Full Star Full Star Full Star Full Star Full Star
6-19-2016
I Am So Happy With The Service!

My husband and I just bought a new Toyota Highlander! I'm so happy with the service I received. Dustin is the best. Thank you so much, Dustin! He was so personable, honest, and gave us a great deal. I definitely recommend shopping here. Our experience was lovely.

Reno, NV
Kay H.
Full Star Full Star Full Star Full Star Full Star
6-16-2016
Easiest Time Purchasing A Car At Carson City Toyota!

We had the easiest time purchasing a car at Carson City Toyota that we've had in our 50 plus years. We got a great price and great service. Our sales person Jeff was knowledgable and personable. He made it quick and easy and we got a great deal. I would definitely recommend Carson City Toyota the next time you are looking for a vehicle. Love my new Camry. Kathy

Carson City, NV
Jacqueline M.
Full Star Full Star Full Star Full Star Full Star
6-11-2016
Thank You To Jeff Chung!

Thank you to Jeff Chung who got me into a brand new 2016 Toyota Corolla. It was a lot of fun, he was extremely honest, very patient, and incredibly kind. The Toyota dealership is lucky to have him on staff. Also a huge shout out to Kelly Terbush who returned my inquiry right away and set up my appointment with Jeff. Jacqueline Marsh

Carson City, NV
Cheryl H.
Full Star Full Star Full Star Full Star Full Star
6-8-2016
First New Car I Have Purchased That Was Hassle Free!

I purchased a Toyota Sequoia from Carson City Toyota. My salesman, Jeff Chung was very friendly and knowledgeable. This is the first new car I have purchased that was hassle free. There was no haggling over the price. It was the best service. The service was so good, my mother went and purchased a vehicle from Mr. Chung the following week. :)

Glenbrook, NV
John S.
Full Star Full Star Full Star Full Star Full Star
6-7-2016
I Wouldn't Go Anywhere Else!

I have been going to Carson City Toyota for 13 years to service my Tacoma and have been extremely pleased with both the dealer's service department and the reliability of my truck. Last week, after 241,000 miles, I finally sold my Tacoma, and bought a new 2016 Tacoma 4WD TRD Sport. Of course, I went to Carson City Toyota, and was not disappointed. Jeff Chung, the young salesman, was very professional, knew the truck, and helped me get exactly what I wanted, including a 6-speed manual transmission and a good price. It is reassuring to have a dealer near home that I can trust and count on for quality service and a quality product. I wouldn't go anywhere else,

Gardnerville, NV
Ann Rose
Full Star Full Star Full Star Full Star Full Star
6-3-2016
Very Satisfied Customer!

We are a very satisfied customer. We bought our new toyota 4runner from Dustin Torres. He's pleasurable to work with. He is very flexible and courteous individual. He is very honest with us and answered all our questions truthfully. If you're planning to get a car, we highly recommend his service in Carson City Toyota.

Reno, NV
Ron M.
Full Star Full Star Full Star Full Star Full Star
5-31-2016
Best Car Buying Experience I Have Ever Had!

Chris Houston made the purchase of my 2016 Toyota Tacoma the best car buying experience I have ever had. I received a fair value for my trade ins and left with my dream car. The trip to Carson is well worth it if you want to avoid pushy cars salesmen. Reno Toyota did not have a single Tacoma on the lot. A short trip to Carson and I had 6 to choose from. Could not be happier with my experience.

Lovelock, NV
Gala F.
Full Star Full Star Full Star Full Star Full Star
5-3-2016
Wow We Were Recently Treated Well!

Updating my review of Carson City Toyota. Wow were we recently treated well. We took our new Highlander in to get an invisible bra and other accessories added. They went the extra mile and gave us gift cards for lunch and a movie while we waited. They also drove us to our destination instead of making us wait for the shuttle. The people there were great and we would give them 10 stars if we could. Glad we chose Carson City instead of Reno. We will continue to recommend them as long as they continue their excellent service!

Carson City, NV
Sophie S.
Full Star Full Star Full Star Full Star Full Star
4-30-2016
Best Car Buying Experience Ever!

This was the best car buying experience ever. I always hate how stressful it is but this time was different. Our awesome salesman Dustin Torres made us feel comfortable, relaxed and took time to explain and make sure we are confident with our choice. Best salesman I've ever dealt with. No pressure at all, very knowledgable. We are so happy with out new car.

South Lake Tahoe, CA
Myanna S.
Full Star Full Star Full Star Full Star Full Star
4-30-2016
I Won't Be Going Anywhere Else In The Future!

I won't be going anywhere else in the future to buy my next car. The professionalism and friendliness of this staff was the best. I've had some really terrible dealership experiences, but this was no scam and I didn't want to run from the hills. I am so in love with my new car and I'm thinking about getting one for my husband! Dustin Torres is the MAN and will hook you up with the best deal he can. Make an appointment with him though, cause everyone loves him!

Tahoe City, CA
Zan L.
Full Star Full Star Full Star Full Star Full Star
4-29-2016
Jeff Chung Is The Greatest!

Jeff Chung at Carson City Toyota is the greatest! Very professional, and great customer service! He sold us our new 4Runner, which we love and got our Tundra washed while we waited! Make sure you stop by and ask for him when you are ready for your next Toyota!

Reno, NV
Mari O.
Full Star Full Star Full Star Full Star Full Star
4-27-2016
Very Pleased With Our Purchase!

I am very pleased with our recent purchase of the our 2016 IM Scion. We were very lucky to get Dustin Torres as our sales associate. He was very patient ( I am very picky) took in consideration all of our needs and was able to get us an affordable monthly payment. He was not at all pushy and he actually cared we were satisfied versus trying to make a sale. When you are in for car shopping make sure you ask for Mr. Dustin Torres for a satisfactory experience.

Reno, NV
Kira L.
Full Star Full Star Full Star Full Star Full Star
4-27-2016
Dustin Gets The Job Done!

Dustin Torres was very helpful in getting my parents into a 2016 Toyota Corolla. They were in a tight bind and he got them in a very reliable and very nice looking car. Dustin is very professional and gets the job done. Thanks so much!!!

Carson City, NV
Billy D.
Full Star Full Star Full Star Full Star Full Star
4-21-2016
A Deal Made Easy!

A Deal Made easy! The guys "Trinity, Derrick, & Tim Ang. Took excellent care of my purchase! Thank you much gentleman!

Gardnerville, NV
Misty D.
Full Star Full Star Full Star Full Star Full Star
4-20-2016
Easy And Painless!

My dad bought his new Tacoma from Dustin Torres at Carson City Toyota. He was awesome and made the car buying experience easy and painless !! Thanks Dustin

Incline Village, NV
John F.
Full Star Full Star Full Star Full Star Full Star
4-17-2016
Whole Experience Was Quick And Easy!

I purchased a new 2016 Toyota Tundra from Carson City Toyota last week. My Salesman Dustin Torres provided me with the best experience I've ever had purchasing a vehicle. Dustin was very professional, friendly, extremely knowledgeable about the Tundra and got me the truck at the price I wanted. The whole experience was quick and easy as well as enjoyable. No pressure at all. Dustin also has a very strong technology background. He explains in detail all the new technology that the Tundra is equipped with. He synced up my iphone to the truck computer so everything worked perfect.He explains and takes you through the entire system step by step so you have a good understanding of what all the computer in the truck can do for you and how your iphone (smartphone) can be used with the truck. I highly recommend Dustin Torres and Carson City Toyota for your next purchase. John F.

Carson City, NV
Dan C.
Full Star Full Star Full Star Full Star Full Star
4-16-2016
He Went Out Of His Way To Assist Me!

I had a very good experience while working with Salesman Jeff Chung on a Toyota lease. I had asked about several Toyota models and when I asked which vehicle was the best value for the money he did not hesitate in suggesting the Corolla although it was a less expensive vehicle. He could have easily played up the other vehicle but he did not and I appreciated his honesty. He also allowed me to leave the building to speak with my wife and run errands and held the car for me and had it detailed. This has never happened. In the past it 4 hours of hard sale all the way until the deal was finalized. While we were waiting on the finance manager Jeff even spent extra time explaining the Bluetooth functions and suggested phone apps that would improve my driving experience as well as walked me through using google maps with my Corolla. The finance manager was a breeze to work with as well. He took the time to explain the various options but did not come across as trying to force them on me which has happened in the past. All in all it was very painless process and the detail staff also did a great job prepping the car. I would suggest that anyone looking for a car with great bang for the buck consider the Corolla LE and also ask to work with Jeff in my opinion he went out of the way to assist me.

Incline Village, NV
Forrest F.
Full Star Full Star Full Star Full Star Full Star
4-14-2016
Service Was Unparalleled To Any Experience I've Had!

I usually buy my Toyota's from dolan in reno. The service provided by my sales rep Jeff Chung and the team were unparalleled to any truck buying experience I've had. Ever

Reno, NV
Lisa R.
Full Star Full Star Full Star Full Star Full Star
4-7-2016
I Leased A 2016 Rav4 SE And Love It!

I leased a 2016 RAV 4 SE and love it! The salesman was D.T. and he was very knowledgeable. He returns emails quickly, too, when I have questions. Tell him Lisa sent you!

Reno, NV
Nicole T.
Full Star Full Star Full Star Full Star Full Star
4-4-2016
Save Yourself The Headache And Work With The Carson City Guys!

I just purchased a car from Carson City Toyota and it was a process of waiting for the perfect car to come in. I worked with Kyle Earls and he was great. He always answered my phone calls and was always as helpful as possible. Really everyone was great over at Carson city Toyota. I live closer to the Reno location and made the longer drive because they were so much better to work with. I won't get into how the Dolan Reno Toyota people were rude but save yourself the headache and work with the Carson City Guys.

Sparks, NV
Reina S.
Full Star Full Star Full Star Full Star Full Star
4-3-2016
One Of A Kind Experience!"

In March of 2015, I was looking into trading my used car for a brand new car. I live in Reno but my choice to go to Carson City Toyota was because one of my friends parents had boughten a car there. When I showed up DUSTIN TORRES came up to me asked me questions about what type of vehicle I wanted, really easy guy to talk too! Didn't feel pressured at all with him. He showed me different models, he was very patient and very knowledgeable! Very great sense of humor but professional at the same time. He made my experience very easy and did everything possible for me to get the exact car that I wanted. He made this experience be one of a kind! Couldn't be any more grateful for his help!

Carson City, NV
Danielle L.
Full Star Full Star Full Star Full Star Full Star
3-31-2016
Would Recommend Closest Friends And Family To This Dealership!

I was just at this dealership 03/29/16 and leased a 2016 Toyota Corolla. My dealer representative was Jeff Chung, he was very personable and treated me like a person buying a car, not a source of commission. Jeff was tentative and knowledgeable about the car I was buying, making the car buying process a lot less nerve wracking. I had the best dealer service I've ever had at this dealership, the employees there made you feel comfortable and like you were a guest in their home. I would definitely recommend my closest friends and family to this dealership. Thanks for the great service and I'm looking forward to being a returning Toyota customer!

Wilton, CA
Dave M.
Full Star Full Star Full Star Full Star Full Star
3-19-2016
Everyone Friendly And Helpful!

Got my new Tacoma today at Carson City Toyota. This was the easiest vehicle purchase I've ever experienced. I was able to work with Jeff Chung on the all the details the day before so when I went to pick up the truck nearly everything was already done. Everyone I dealt with was friendly and helpful. Jeff was very thorough showing me all the features on the truck and answered all my questions.

Dayton, NV
Kathleen L.
Full Star Full Star Full Star Full Star Full Star
3-14-2016
Recommend Dustin Torres For Your Next Vehicle Purchase!

My husband, Mike and I would love to recommend Dustin Torres for your next vehicle purchase. He is an exceptional person, who really cares about the way he handles customers in an industry that can have a really bad rep sometimes. Dustin is professional, personable, available and puts the customers concerns and needs ahead of the sale. We purchased a 2015 Prius in April last year, and returned today to look at a commute car for Mike. Not only did Dustin remember the vehicle color that Mike loved, but also listened to all of our needs and concerns. It's so nice to go into the dealership and not feel like you are being hounded or pressured. We did not buy today, but we know when we're ready, Dustin will be the person we go see. Thank you, Dustin!

Dayton, NV
Julio A.
Full Star Full Star Full Star Full Star Full Star
3-13-2016
The Friendly Environment Is Bar None!

It was an absolute pleasure working with Dustin Torres at Carson City Toyota. From the very first meeting we could tell that this was a guy that cares about his customers' needs and satisfaction. Because of this, we had a brand new 2016 Toyota Tacoma built to our exact specifications at a competitive price. He made a verbal agreement with my family and I regarding some add-ons, and when it came to signing day he honored that agreement, and more. This is a man that stands by his word and values honesty and integrity. In addition, he considers communication key. He is extremely accessible and willing to talk through email, phone calls, and text. Any time he received an update on the truck he sent me a text to keep me in the loop. If you are in the market for a vehicle, be sure to see Dustin at Carson Toyota. After visiting Reno Toyota during my car shopping, I can say the friendly environment in Carson City is bar none.

Kelly Davis
Full Star Full Star Full Star Full Star Full Star
3-11-2016
Great First Experience

Had a great first experience here just getting my Rav4 serviced. Everyone was very friendly and helpful, especially out service guy James Streeter. Thanks!

Gardnerville, NV
Maxine T.
Full Star Full Star Full Star Full Star Full Star
3-8-2016
Recommend Carson City Toyota, And Jeff Chung To Anyone!

I pulled into Toyota not knowing my budget, what I wanted or where to start. Jeff Chung immediately came over and I must admit I was nervous at first as I had never bought a car by myself before. I came at noon and left at 5pm with the most amazing Toyota RAV4. Jeff stuck it out with me for 5 hours, familiarizing me with the cars, allowing me to text drive, asking questions to find out what I need and just being amazing, patient, knowledgable and kind. I really couldn't have asked for a more amazing sales rep, nor a better car buying experience. He even put a bow on the car for me and my son!!! I would recommend Carson City Toyota, and Jeff Chung, to anyone who would like to buy a car. Thank you so much!!

Reno, NV
Khloe C
Full Star Full Star Full Star Full Star Full Star
3-3-2016
The Customer Service Was Wonderful!

I recently came to the dealership with my mom as she was buying a car and wanted moral support. She had an appointment with Dustin Torres who was absolutely amazing! He was very knowledgable, entertaining and upbeat throughout the entire appointment and helped my mom find the exact car for her needs! The customer service was so wonderful that while we were there for my mom's appointment I decided to get a new car too! I leased a Mazda 3 from a Mazda dealership about 4 months ago but since then moved to the area and needed a bigger car with AWD for my commute to work. Dustin introduced me to the Toyota RAV4 and I fell in love!! Dustin, Jeff and Mike were so amazing and helpful! They bought out my lease with Mazda and I was able to drive home in a new RAV4! Carson City Toyota is just amazing! Their customer service skills and knowledge is par to none!! I will be coming back here for all of my servicing and will definitely be buying from them again when my other vehicle needs to be replaced! Definitely recommending Carson City Toyota and Dustin to everyone looking for a new vehicle!!

South Lake Tahoe, CA
Migz D.
Full Star Full Star Full Star Full Star Full Star
3-3-2016
Staff Are Friendly And Welcoming!

This review is how I got a great experience picking my first car, since I'm a first time buyer. and all the staff are friendly and welcoming people easy to talk too. all in all i had a great experience. if you are a first time buyer i recommend that you go see the carson city Toyota. if you don't know who to talk with, look for Dustin Torres his a great guy easy to talk too. and he will explain everything to you.

South Lake Tahoe, CA
Kat S.
Full Star Full Star Full Star Full Star Full Star
2-29-2016
You Have My Business For Life!

I bought a Toyota Highlander Limited this past weekend at Carson City Toyota. It was a seamless experience and Dustin Torres made it so easy! He really listened to my needs and found me the right vehicle for Lake Tahoe and my lifestyle. Dustin helped me by letting me drive everything I wanted to and explaining features of each car to me. Once I decided on a vehicle, Dustin introduced me to Jeff, who helped with my trade-in and Mike, who helped with the financial end of the deal. They were all incredibly professional, timely, and made the car purchase a dream! Dustin did such a great job that my daughter, who came with for moral support, ended up leasing a new RAV4 at the same time. Thanks Dustin and Carson City Toyota...you have my business for life!

Reno, NV
Bob B.
Full Star Full Star Full Star Full Star Full Star
2-28-2016
Was A Pleasure Not To Have To Sit And Negotiate!

What a great experience it was purchasing my 2016 Tacoma Sport at Carson City Toyota after multiple failed attempts at another dealership. Dustin Torres and Jeff Swerdling were completely professional and customer focused right from the start of the process. They were upfront and open about any and all fees/charges and value of my trade. It was a pleasure not to have to sit for hours to negotiate the deal. It was in and out in a matter of a couple of hours. Thanks guys! Keep up the good work!

Zephyr Cove, NV
Leo S.
Full Star Full Star Full Star Full Star Full Star
2-26-2016
Experienced A Stress Free Feeling While Buying A Car!

I have never in my life experienced a more stress free feeling while buying a car. It was actually fun. I got the car I wanted in less than two hours: a terrific deal, good trade in price, answered all questions and concerns, and no pressure at all. Ask for Tim--he was my agent, but all the other employees were very nice and helpful. The facility is first rate! It was so good I almost feel like going back and buying another car!

Carson City, NV
Ted M.
Full Star Full Star Full Star Full Star Full Star
2-22-2016
Dustin Was Very Accommodating!

My wife and I went into Carson City Toyota and had the pleasure of meeting Dustin Torres. He greeted us within 1 minute of arriving and listened to what we were telling him. He showed us several different models of Toyota Rav4. He knew information inside and out of each different model. On the test drive he showed us several features of the SUV. When we got back he gathered information and ran numbers. We told him what we wanted and he made it happen. My wife and I then changed our mind and wanted to take a look at some different vehicles. Dustin was patient and entertaining when showing us the lot of cars. Dustin was very knowledgeable about a dozen different vehicles. We decided on 4 different cars, Dustin took us back inside and ran the numbers. We ended up buying 2 cars, 2016 Toyota Corollas. I often hear horror stories from people when car shopping, not the case with Dustin at Carson City Toyota Scion. The process took 7 hours, the entire time Dustin offered water, coffee and snacks. He even told us we could order Jimmy Johns, Buffalo Wild Wings or whatever we wanted and eat right there in his office. Dustin was very accommodating and made the car buying process very easy and fun. I recommend anyone looking to buy a vehicle to stop in at Toyota Scion of Carson City and see Dustin Torres.

Reno, NV
Kurt W.
Full Star Full Star Full Star Full Star Full Star
2-15-2016
We Had The Perfect Car Buying Experience!

Be sure to ask for Jeff Chung. We had the perfect car buying experience this past weekend at Carson City Toyota! Our salesman Jeff Chung was very knowledgeable about the models we were interested in, and was a real pleasure to work with through the entire car buying experience. I highly recommend seeking Jeff's assistance when you are interested in any make or model of the Toyota family. The rest of the staff we interacted with also proved to be very pleasant to work with, and I can't say I would have imagined any car purchasing experience would conclude so smoothly through the entire process. The lead manager even came out to greet us and shake our hands prior to driving off in our new Highlander - very impressive! Thank you Jeff and the entire Carson City Toyota staff!

Petaluma, CA
Kurt & Jenny Wyrsch
Full Star Full Star Full Star Full Star Full Star
2-13-2016
Perfect Car Buying Experience!

We concluded the perfect car buying experience today at Carson City Toyota Scion! Our salesman Jeff Chung was very knowledgeable about the car make and model that we were interested in, and was a real pleasure to work with during the entire car buying experience. I highly recommend seeking Jeff's assistance if you are interested in any make or model of the Toyota family. The rest of the staff that we interacted with also proved to be very pleasant to work with, and I can't say I ever imagined any car purchasing experience would conclude so smoothly! The lead manager even came to greet us and shake our hands prior to driving off in our new Highlander - very impressive. Thank you Jeff and the entire Carson City Toyota staff! Kurt & Jenny Wyrsch and family

Gardnerville, NV
Erica H.
Full Star Full Star Full Star Full Star Full Star
2-12-2016
Amazing Experience!

Amazing experience!! Anyone in the market for a new car I highly recommend Carson city Toyota and ask for Dustin he is not pushy he really listens to my needs and did not try to sell me something out of my budget he also made the time go smooth I was in and out also the finance department was very professional I showed up happy and left happy which never happens when I've gone to a car dealership in the past remember ask for Dustin he was awesome!!

Las Vegas, NV
Desiree S.
Full Star Full Star Full Star Full Star Full Star
2-1-2016
If You Want Service On Your Car, Go Here!

This review is purely for the service department, but if that department is any indication of how the rest of the dealership is, then I would highly recommend this place. Long story short: Dolan Toyota in Reno really let me down with their lack of communication over a service issue. I called Carson City Toyota and not only were they friendly, but they were quick to call me back when the parts arrived for my car and they were able to schedule me on a Saturday. The work was done in about two hours, they shuttled me to and from the movie theater, and the workers were just nice guys all around. If you want service on your car, go here. If I`m ever in the market for a new car, I will go here based on their service and work ethics.

Las Vegas, NV
Desiree S.
Full Star Full Star Full Star Full Star Full Star
2-1-2016
Exceptional Service!

This review is purely for the service department, but if that department is any indication of how the rest of the dealership is, then I would highly recommend this place. Long story short: Dolan Toyota in Reno really let me down with their lack of communication over a service issue. I called Carson City Toyota and not only were they friendly, but they were quick to call me back when the parts arrived for my car and they were able to schedule me on a Saturday. The work was done in about two hours, they shuttled me to and from the movie theater, and the workers were just nice guys all around. If you want service on your car, go here. If I`m ever in the market for a new car, I will go here based on their service and work ethics.

Yerington, NV
Lynda B.
Full Star Full Star Full Star Full Star Full Star
1-24-2016
No Pressure, Everybody Was Kind And Calm!

We recently purchased a 2016 Toyota 4Runner from Carson City Toyota. Our experience with the staff was great. Dustin Torres was a great help and really went to bat for us on price. No high pressure from Dustin. He gave us space to discuss our options and he worked with the manager on our behalf. When we took delivery of our new 4Runner, he sat with us and helped us learn the cool computer system. We highly recommend this dealership. Everyone was kind and calm-

Sparks, NV
Andy J.
Full Star Full Star Full Star Full Star Full Star
1-15-2016
The Whole Experience Was Hassle Free!

Thank you Kelly I really appreciate your fast responses to my emails, calls etc. We had to order the truck which was no big deal (2016 Tacoma). Truck showed up on time. The whole experience was hassle free due to you responding to my emails and calls ASAP. What was more impressive is when you brought my bed mat to my house in Sparks so I didn't have to drive to Carson to pick it up. I will recommend anyone looking for a Toyota to you. Thanks again Andy Jenny

South Lake Tahoe, CA
Michelle T.
Full Star Full Star Full Star Full Star Full Star
1-12-2016
Made My Experience Memorable!

My first time shopping for a car, and I tried going to a local dealership and it was one of the worst experiences because they weren't willing to help me out. I was then discouraged to go to another dealership because I was scared to get the same response and find someone else who was unwilling to help and find different options. I soon went to Carson city Toyota scion dealership and my experience there was unbelievable. Dustin Torres, the dealer that helped me, made the process quick and painless. I was there for a while, he was trying to get all my info and finish the paperwork right then and there. He was so friendly and was reassuring that he is going to do all he can to make it an easy process for my mom and I. He also made sure that I loved the car before getting it and he was very straightforward with everything. He was also very patient and was understanding. Everyone at the dealership was so friendly as well. Made my experience memorable!

Carson City, NV
Kathi Z.
Full Star Full Star Full Star Full Star Full Star
1-3-2016
He Really Listened To Us!

I've had some not so great new car purchase experiences so I really wasn't looking forward to having to look for a new car. We were very lucky to get to work with sales representative Dustin Torres. He really listened to us, asked good questions, did his homework and had several choices lined up for us. He was very patient and took his time with us, answered our questions and never made us feel rushed or pressured. We had not considered leasing but after discussing the pros and cons with Dustin decided that for us, it was the way to go. The whole purchase experience was enjoyable and stress free. We highly recommend Dustin Torres whether you're looking for a used or new vehicle. Thank you Dustin, we love our new car! Randy and Kathi

Sparks, NV
Justin B.
Full Star Full Star Full Star Full Star Full Star
12-28-2015
Thanks For Making It Not So Rough To Buy A New Car!

Well I have never bought a brand new truck, and I did not want a lot of hassle...I knew what I wanted and about how much I wanted to spend..most car dealers i went to tryed to sell me what they had not what I wanted...so i tryed carson city Toyota... I got a hold of kyle and he proceed to tell me that the Tacoma is realy hot right now and they don't have one on the lot like i wanted. Unknowingly to kyle after I hung up the phone with him I tryed 3 other dealers in my area as well as 2 dealers out of state all of them told me the same thing about the Tacoma...what I thought was cool with carson was they went out of there way to track me down the one I wanted.. The one I wanted was on a truck from the factory. I had totaled my truck a week or so prior and was in a rental car..so after kyle spoke to me he offered to let me drive one of there cars till the truck came in...paying out of pocket for a rental is very expensive I was realy appreciated kyle offering that to me before I could ask about it!!..then came the finance....most of the time I dread this part but it was flawless and easy to understand and no hidden charges I was not informed of..as far as my car buying experience went with carson city Toyota was amazing...I will send/hype/tell everyone I know to buy at carson.. Thank you for making it not so ruff to buy a new car you guys are great!!!

Sparks, NV
Justin B.
Full Star Full Star Full Star Full Star Full Star
12-28-2015
Experience With Carson City Toyota Was Amazing!

Well I have never bought a brand new truck, and I did not want a lot of hassle...I knew what I wanted and about how much I wanted to spend..most car dealers i went to tried to sell me what they had not what I wanted...so i tried carson city Toyota... I got a hold of Kyle and he proceed to tell me that the Tacoma is really hot right now and they don't have one on the lot like i wanted. Unknowingly to Kyle after I hung up the phone with him I tried 3 other dealers in my area as well as 2 dealers out of state all of them told me the same thing about the Tacoma...what I thought was cool with carson was they went out of there way to track me down the one I wanted.. The one I wanted was on a truck from the factory. I had totaled my truck a week or so prior and was in a rental car..so after Kyle spoke to me he offered to let me drive one of there cars till the truck came in...paying out of pocket for a rental is very expensive I was realy appreciated kyle offering that to me before I could ask about it!!..then came the finance....most of the time I dread this part but it was flawless and easy to understand and no hidden charges I was not informed of..as far as my car buying experience went with carson city Toyota was amazing...I will send/hype/tell everyone I know to buy at carson.. Thank you for making it not so rough to buy a new car you guys are great!!!

Reno, NV
Kevin H.
Full Star Full Star Full Star Full Star Full Star
12-19-2015
Thank You Kyle For A Memorable Experience!

I live in Reno and was looking for a new truck and a friend told me cars are better priced in Carson City, thanks to the tax difference and some fees. So I headed to Carson City Toyota and found salesman Kyle Earls who proved to be most knowledgeable and helpful! He made a potentially dreaded "long car buying experience" not only quick but fun! I never felt pressured and left confident I received a fair deal for a new 2016 Tacoma. Thank you Kyle for a memorable experience!!!

Reno, NV
Rey T.
Full Star Full Star Full Star Full Star Full Star
11-16-2015
Very Happy With Our New Vehicle!

I want to thank Dustin Torres from Carson City Toyota-Scion for his superb assistance and time. We are very happy with our new vehicle and are very excited to start enjoying it.

Sparks, NV
Margarita R.
Full Star Full Star Full Star Full Star Full Star
11-1-2015
Never Felt Hassled Or Pressured To Buy!

Indeed shopping for a vehicle can be exhausting and not always fun. I happened to need a couple of vehicles in my case. We had the pleasure of meeting Dustin Torres, and I will say that I can openly recommend Dustin as the most patient, customer service oriented, knowledgeable, and caring salesman I have ever interacted with. In no way did I ever feel hassled or pressured to buy. One down one to go!! I'll be back soon Dustin! Thank you!

Reno, NV
Shawna G.
Full Star Full Star Full Star Full Star Full Star
10-28-2015
Purchased Two Vehicles And Both Experiences Were Great!

I have now purchased 2 vehicles from Carson City Toyota Scion, and both experiences were great. Dustin Torres is awesome! He's very knowledgable and friendly, and makes you very comfortable. He doesn't pressure sell, and pays close attn to what his customer is looking for. I purchased couldn't be happier with my purchase. Thanks Dustin!

Karen H.
Full Star Full Star Full Star Full Star Full Star
10-27-2015
Really Goes Above And Beyond For His Clients!

We went to Carson City Toyota to look at new Pickups. We ended up buying a new Tacoma from Dustin Torres. This was the best car buying experience we've ever had. Dustin was knowledgeable about the truck and didn't pressure us at all. We went to to Carson City Toyota from Reno because we like the small town and more relaxed atmosphere. I really can't say enough about Dustin he really goes above and beyond for his clients.

Sunnee S.
Full Star Full Star Full Star Full Star Full Star
10-21-2015
No Pressure At All!

I knew it was not going to be easy to help my 90 year old father buy a new car. After getting the bait and switch at Michael Hohl which I am still upset about we went and met with Michael Weaver. Mike listened to everything I said and helped us review what was available here in Carson and Reno. We decided to buy local and dad would continue to bring in his vehicles to Toyota for servicing. Mike Weaver is personable and no pressure at all. Thank you Mike for making our purchase go as smooth as it can get. Great Job.

South Lake Tahoe, CA
Tresa B
Full Star Full Star Full Star Full Star Full Star
10-16-2015
Patient And Kind And Gave Us A Great Deal!

I went to Carson City Toyota to look for a car and had the pleaser of meeting Tim Anglin, he is hands down the best salesmen I've ever felt with. He was extremely professional and friendly. He went out of his way to show us extensive details on the cars we were interested in. He was patient and kind and gave us a great deal! I wish all car salesman were this fantastic! Thank you Carson City Toyota!!!!

Carson City, NV
Troy L.
Full Star Full Star Full Star Full Star Full Star
10-8-2015
One Of Our Best Car Buying Experiences!"

My wife and I recently purchased a new vehicle from Carson City Toyota. We had the good fortune of being introduced to Dustin Torres as our sales representative (many thanks to Marty Kennedy, services, for the referral). This turned out to be one of our best car buying experiences. Dustin has a very keen customer service approach that allows the prospective buyer to control all aspects of the transaction. There were no high pressure sales pitches, and no attempts to oversell us as potential customers. He carefully pointed out all the various services and options available, but deferred to us to choose those features that best suited our needs. He is clearly professionally trained, and demonstrated patience and courtesy during the entire process. He even called on his day off to provide updates on the vehicle order status. (You will also be pleased with the efficiency of the Financial Services Team). I only write reviews, when I can speak highly of a business or employee. Anyone considering a vehicle purchase, I highly recommend that you stop by Carson City Toyota first, and ask for Dustin, by name. Trust me, you will be very happy you did.

Yerington, NV
Zuleyma A.
Full Star Full Star Full Star Full Star Full Star
9-23-2015
I Will Definitely Be Working With Him Again!

We purchased a vehicle a week ago and we had the pleasure of working with Dustin, he made the whole experience very enjoyable which is hard to do , I will definitely be working with him for our next vehicle.

Raymond & Mary Solorzano
Full Star Full Star Full Star Full Star Full Star
8-11-2015
Worth The Trip From Reno!

There are many reasons we love Carson City Toyota. Service department, sales, management, at every turn, and now on our fourth Prius, it is always worth the trip from Reno.

Tacoma, WA
Soul G.
Full Star Full Star Full Star Full Star Full Star
8-1-2015
Meet With Dustin!

I literally hate going to buy a car. I've always felt that the salespeople pressure you into buying something you can't afford or don't want. That was not the case for my recent visit. My elderly mom needed a dependable car to last through the Sierra winters and we've always preferred Toyota over the other brands. When we arrived we met Dustin Torres who showed us about 6 used cars that would fit her budget and he knew the ins and outs of all of them. He showed us all the options and was not pushy or anything. She has her eyes on 2 of the cars and we will likely be going through with the purchase and have set up an appt. with Dustin on our next day off. TLDR: make an appt. to meet with Dustin Torres before you go so you don't have to wait and you get awesome service. Somehow we got super lucky and got him the first day we went in.

Carson City, NV
Cody L.
Full Star Full Star Full Star Full Star Full Star
7-5-2015
I Would Recommend This Dealership To Anyone!

Walking into a large dealership with a 600 fical score can be intimidating. I was so close to settling with some of the local "buy here pay here" car lots. But the people at this dealership bent over backwards to get me approved. Just got a 2013 chevy cruz with only 23k miles. Reasonable interest rate and a monthly payment I can afford. Big thanks to everyone who helped me out at carson city toyota. And special thanks to DK for detailing my car and making it look amazing when I picked it up. I would recommend this dealership to anyone.

Minden, NV
Meaghan S.
Full Star Full Star Full Star Full Star Full Star
7-2-2015
Love My 2011 Camry!

A few months ago I went to go look at cars and was given Dustin Torres to help me look around the lot. He walked through the whole back lot to the entire front lot in the freezing cold and rain just to help look for a car. He was super knowledgeable, had a lot of energy, and gave honest opinions about what he thought about certain cars. I ended up buying a 2011 Sports Camry and I love it!

South Lake Tahoe, CA
Angela G.
Full Star Full Star Full Star Full Star Full Star
6-30-2015
Customer Service With Dustin Was Incredible!"

I just recently traded my Tundra for a smaller vehicle. Dustin Torres was helping me to pick a 4 runner. He went above and beyond to find me one. I went down again to meet with him and walked in and found this shiny red new RAV that I just fell in love with. I had no idea I would love a RAV so much. Not only did he go above and beyond he also helped to make my friend who was with me who just had knee surgery comfortable and happy. Customer service with Dustin was incredible. Toyota is lucky to have him. Thank you!!!!!

South Lake Tahoe, CA
Mel M.
Full Star Full Star Full Star Full Star Full Star
6-30-2015
Definitely Come Back Next Time I Need A Car!

Dustin torres is an outstanding saleman. I would absolutely recommend him if you are trying to find a new or used car. I honestly hate salesmen and would never regularly go to a dealership because of all the past experiences I've had purchasing from them. But Dustin really flipped my opinion, he was straight forward and didn't push me into anything I didn't want. He made everything easy! I'm definitely gonna come back next time I need a car! Ask for dustin!!

Minden, NV
Crytic R.
Full Star Full Star Full Star Full Star Full Star
6-30-2015
He Treated Me Like Family!

Dustin Torres was honest and fun to get a new car from. There was no high pressure sales tactics or tricks. It is always intimidating to buy a new car, however he made the whole process easy. As a Tahoe native he has an easy going and welcoming demeanor. He treated me like family, and it was clear Dustin had my best interest at heart. Dustin was very knowledgeable about all the special features the Toyota had, including the complicated navigation/audio system. I bought a brand new 2015 RAV4 last week in the limited trim version. It is a beautiful car, and I am really enjoying driving it. It entertains me that other reviewers call Carson city Toyota crooks. They are a business and need to make a profit. Costco offers a great price on their cars if you use your membership to buy a Toyota. I will definitely buy a car here again!

Gardnerville, NV
Laura B.
Full Star Full Star Full Star Full Star Full Star
6-29-2015
Best Experience I've Ever Had!

Thank you to Dustin Torres and Carson City Toyota for making my car buying experience simple! Not only did you make it quick and easy on me, but you made this the BEST experience I've ever had! I will continue to come back to Toyota and recommend friends and family as well.

Gardnerville, NV
Phillip J.
Full Star Full Star Full Star Full Star Full Star
6-10-2015
Both Transactions Went Smooth!

I helped my wife and daughter buy cars from here. Both transactions went smooth. Dustin Torres helped my daughter with all the paperwork to get her Corolla. He is friendly and knowledgeable. The go to person if you want to buy a car at Carson City Toyota. They should be proud to have him working for them!!

Kacey Eddington & Eric Ward Beye
Full Star Full Star Full Star Full Star Full Star
5-18-2015
The Drive From Reno Was Worth It!

“We love our new 2015 Highlander. The drive from Reno was worth the excellent service & price. We will be back for our next car purchase. Thanks salesman Ben Adler!”

Thomas & Brittany Lang
Full Star Full Star Full Star Full Star Full Star
5-17-2015
No Pressure In The Deal!

“Kyle Earls was our salesman, he was great! Knew what we wanted, no pressure in the deal. Mike in Finance was awesome too!”

Doyle Katafias
Full Star Full Star Full Star Full Star Full Star
5-17-2015
Proud To Call Carson City Toyota It's Car Buying Headquarters!"

“Thank you Carson City Toyota & Dan Elliott for the car buying experience. DEK Electric is proud to call Carson City Toyota it’s car buying headquarters.”

Ron Souter
Full Star Full Star Full Star Full Star Full Star
5-15-2015
No pressure, No Hassle, Car Buying Experience!”

“Thank you Carson City Toyota. Thank you Dan Elliott, for the no pressure, no hassle, car buying experience!”

Tracy Palmer
Full Star Full Star Full Star Full Star Full Star
5-14-2015
Got My 3rd Toyota At Carson City Toyota!

“I got my 3rd Toyota at Carson City Toyota. Derrick was awesome and very knowledgeable! LOVE IT!”

Nubia Dunn
Full Star Full Star Full Star Full Star Full Star
5-13-2015
Made My Purchase Easy!

“Derrick was great! He made my purchase easy. Was amazing to be here and make the deal, thank you!”

Gerald & Claudia Varin
Full Star Full Star Full Star Full Star Full Star
5-12-2015
Made The Purchase An Exciting Event!

“Beau & DT were very professional and made the purchase of our brand new Toyota an exciting event!!”

Juanita Smith
Full Star Full Star Full Star Full Star Full Star
5-8-2015
I Will Return For My Next Car!

“Daniel Elliott was great, no pressure. He explained everything to us about financing and about the car we bought. I will return in 3 years to Toyota for my next car.”

Harinder Rakhra & Amandeep Kaur
Full Star Full Star Full Star Full Star Full Star
5-6-2015
Made Our Buying Experience Very Pleasant!

“Daniel Elliott has been a very helpful person who is completely knowledgeable about the products & have made our buying experience very pleasant with Carson City Toyota.”

Nick Zufelt
Full Star Full Star Full Star Full Star Full Star
5-5-2015
Less Painful Than Normal!

“Buying a new car is always a traumatic pain – buying here with Daniel Elliott was much better, rather fun (at times) less painful than normal-“

Greg Johnson
Full Star Full Star Full Star Full Star Full Star
5-4-2015
More Than Helpful!

“Daniel Elliott was a great sales person. He was more than helpful and had all the information we wanted. The rest of the Toyota staff was awesome as well!”

John and Shanna Peterson
Full Star Full Star Full Star Full Star Full Star
5-4-2015
Very Easy Sale!

“Very easy sale – good value for the money. Can’t go wrong with a Toyota. Dan was very helpful in explaining the car and Carson City Toyota’s commitment to customer satisfaction.”

Kathleen & Michael Lauritsen
Full Star Full Star Full Star Full Star Full Star
5-1-2015
Very Professional And Low Pressure!

This is our first experience with purchasing a Toyota product. Dustin Torres made our experience amazing, he was very professional and low pressure in his sales approach. Thank you for making car buying a great time!

Laura Banks
Full Star Full Star Full Star Full Star Full Star
4-30-2015
So Hassle Free!

Dustin made my buying experience so hassle free! I would recommend everyone to come down to Carson City Toyota!

Ronaldo & Marian Deleon
Full Star Full Star Full Star Full Star Full Star
4-29-2015
Excellent Customer Service!!

Dustin gave us an excellent customer service and sale of the RAV4. He is very helpful and answered all our questions, he is very knowledgeable to his profession. Good job and keep it up!

Wendy Ugland Urruty
Full Star Full Star Full Star Full Star Full Star
4-27-2015
You Won't Be Disappointed!

Just got my second Tacoma from Carson City Toyota. (First one was less than two years old and totaled by someone using their cell phone!). DT was awesome in helping us and the ENTIRE staff was more than accommodating. We invite anyone looking for a new car to give them the opportunity to show you what they have to offer! After sales staff is wonderful too! You won't be disappointed.

Morgan Burton
Full Star Full Star Full Star Full Star Full Star
4-24-2015
10 Stars!

Dustin went way above and beyond with his customer service. Awesome job! 10 Stars!

Cynthia Dacha
Full Star Full Star Full Star Full Star Full Star
4-21-2015
20 Years Of Purchasing From Here!

“Carson City Toyota and Dustin are the best! 20 years of purchasing from here and never disappointed. Thanks!!!”

Melissa Stone
Full Star Full Star Full Star Full Star Full Star
4-18-2015
They Were The Best!

"Thank you to Ben our Sales Person and Dana! They were the best and thank you to all that helped to get the car!"

Atthehelm Fabrication
Full Star Full Star Full Star Full Star Full Star
4-17-2015
Most Painless Vehicle Buying Experience!

Thank you Dustin Torres! This was by far the most painless vehicle buying experience from a dealership I've had.

Paul and Tara Arnold
Full Star Full Star Full Star Full Star Full Star
4-15-2015
Superior Customer Service!

“Carson City Toyota offered superior customer service and competitive pricing. After shopping multiple dealerships, I would recommend Carson City Toyota as the best all around experience to purchase a vehicle.”

Gary and Pat Furman
Full Star Full Star Full Star Full Star Full Star
4-13-2015
Knowledgeable and Pleasant!"

"Great Experience! Salesperson (Jack) was knowledgeable and pleasant."

Manny & Barbara Marquez
Full Star Full Star Full Star Full Star Full Star
3-27-2015
Amazing Salesperson!

Dustin is an amazing salesperson! He is patient and listens to our wants and needs. Very thorough! We will recommend him to our friends!

Richard Gilberti
Full Star Full Star Full Star Full Star Full Star
3-25-2015
The Most Pain Free Car Buying Experience!

I had a great experience with Dustin and Carson City Toyota! The most pain free car buying experience that I have had!

Jay & Christine Vancleve
Full Star Full Star Full Star Full Star Full Star
3-16-2015
Very Knowledgeable About Vehicles!

Very knowledgeable about vehicles and friendly. Personable and easy to do business with. Dustin was great!!!

Amanda Sanchez
Full Star Full Star Full Star Full Star Full Star
3-11-2015
Gone Above And Beyond!

Dustin and the crew at Carson City Toyota has gone above and beyond to make sure we were well taken care of. I am so blown away and would recommend them to everyone!

Maria Tapia-Angulo
Full Star Full Star Full Star Full Star Full Star
3-6-2015
This Is What Toyota Dealers Need!

“Dustin is a good salesman, he helped us a lot. This is what Toyota dealers need! Thank you!”

Steve and Sue Witcomb
Full Star Full Star Full Star Full Star Full Star
3-2-2015
No Pressure!

“No pressure! Great buying experience! 1st Nevada buying experience!”

Shawna Hewson
Full Star Full Star Full Star Full Star Full Star
2-20-2015
3rd Car From Carson City Toyota!

“Derrick & Toby’s customer service were amazing! 3rd car from Carson City Toyota and I will never go elsewhere!”

Gary Smith
Full Star Full Star Full Star Full Star Full Star
2-20-2015
You Guys Are Awesome!

The manager of the parts department Craig Berry is the best. I live in another state and I have a daughter who now lives in Reno. I have always taken care of her vehicle and it is hard to do now that she is away. With one phone call Craig had my problem solved and was able to get this all taken care with their service department. You guys are awesome and it is comforting to know we now have friends in the area willing to look out for my daughters and her Toyota Prius. Keep up the great work, I owe you a steak dinner Craig.

Andy Sundquist
Full Star Full Star Full Star Full Star Full Star
2-18-2015
Good And Easy Experience!

“My man Derrick helped us out a bunch on buying this car. It was a good and easy experience and I recommend him and this Toyota dealership to anyone!”

Charles "Bob" and Machelle Martin
Full Star Full Star Full Star Full Star Full Star
2-12-2015
Visit To Carson City Toyota Was A Great Experience!

“Our visit to Carson City Toyota was a great experience. At no time were we pressured or dealt with inferior treatment. Out Salesman, DT did a fabulous job explaining all the components. Mike in Finance was very professional.”

Janine Petrick
Full Star Full Star Full Star Full Star Full Star
2-4-2015
Buying A Car Was Actually Enjoyable!"

“I never knew buying a car could actually be an enjoyable experience. At Carson City Toyota, it is! Thank you DT and Dan!"